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Members & accounts
Members & accounts
+3
28 articles in this collection
Written by
Wes Cossick,
Angela Hill,
Meredith Owens
and 3 others
Account
About your account
Overview of where to log in, what settings are available, and where to find pending notifications.
Written by
Meredith Owens
Updated over a week ago
About account types
Learn more about account types and what they're used for.
Written by
Wes Cossick
Updated over a week ago
Registering on your community website
Instructions on how members can register.
Written by
Angela Hill
Updated over a week ago
Register using a shared email account
A workaround for how to register the same email account for multiple people.
Written by
Britni Doyle
Updated over a week ago
Update your account privacy preferences
How to adjust your account privacy settings.
Written by
Meredith Owens
Updated over a week ago
Merging two accounts
How to merge two accounts together, and what it does.
Written by
Wes Cossick
Updated over a week ago
Approving accounts
Approving newly registered accounts.
Written by
Meredith Owens
Updated over a week ago
About suspending accounts
Overview of what it means to temporarily suspend an account.
Written by
Meredith Owens
Updated over a week ago
Deleting an account
Find out what does and doesn't get deleted, along with other side effects.
Written by
Wes Cossick
Updated over a week ago
How to delete your own account
Instructions for removing your info from your community website.
Written by
Wes Cossick
Updated over a week ago
Adding a member to an existing account
Instructions for adding multiple members to an account.
Written by
Britni Doyle
Updated over a week ago
How to delete a member on your account
Instructions for deleting a member on your account.
Written by
Meredith Owens
Updated over a week ago
Resetting your HOA Express account password
Instructions on how to reset the password for your user account.
Written by
Meredith Owens
Updated over a week ago
Member profile
Resetting a forgotten password on your website
Instructions on how to reset your password.
Written by
Cass Grubb
Updated over a week ago
Creating a strong password
Best practices for improving password strength and ensuring secure passwords.
Written by
Meredith Owens
Updated over a week ago
Adding a profile photo
Instructions for adding a profile photo to a member profile.
Written by
Meredith Owens
Updated over a week ago
Updating an email address
How to update the email address on your member profile.
Written by
Jennifer Meyer
Updated over a week ago
Update your member profile privacy preferences
How to adjust your member profile privacy settings.
Written by
Meredith Owens
Updated over a week ago
Communications archive
Where to find communications sent to you from the website.
Written by
Meredith Owens
Updated over a week ago
Members
Types of members
Overview of the types of members that can be added to an account.
Written by
Meredith Owens
Updated over a week ago
Deleting a member
Find out what does and doesn't get deleted, along with other side effects.
Written by
Wes Cossick
Updated over a week ago
About importing members
Instructions for creating accounts for members.
Written by
Meredith Owens
Updated over a week ago
Inviting members to join
Instructions for inviting members to register for a new account.
Written by
Angela Hill
Updated over a week ago
Why we notify members upon importing information
Find out why we email members after they've been imported.
Written by
Meredith Owens
Updated over a week ago
Granting other members administrative privileges
How to add additional administrators on your website.
Written by
Meredith Owens
Updated over a week ago
About groups
How to create and update groups.
Written by
Angela Hill
Updated over a week ago
Admins updating member and account information
What admins can update on member profiles and accounts.
Written by
Wes Cossick
Updated over a week ago
Step down as administrator
How to step down from having administrative privileges on the website.
Written by
Meredith Owens
Updated over a week ago