Members & accounts
By Meredith and 6 others7 authors31 articles
- About your accountOverview of where to log in, what settings are available, and where to find pending notifications.
- About account typesLearn more about account types and what they're used for.
- Registering on your community websiteInstructions on how members can register.
- Register using a shared email accountA workaround for how to register the same email account for multiple people.
- Update your account privacy preferencesHow to adjust your account privacy settings.
- Merging two accountsHow to merge two accounts together, and what it does.
- Review pending accountsInstructions for how to review, then approve or decline newly registered accounts.
- About suspending accountsOverview of what it means to temporarily suspend an account.
- Deleting an accountFind out what does and doesn't get deleted, along with other side effects.
- How to delete your own accountInstructions for removing your info from your community website.
- Adding a member to an existing accountInstructions for adding multiple members to an account.
- How to delete a member on your accountInstructions for deleting a member on your account.
- Resetting your HOA Express account passwordInstructions on how to reset the password for your user account.
- Managing account addressesInstructions for adding and editing new and existing addresses on an account.
- Resetting a forgotten password on your websiteInstructions on how to reset your password.
- Creating a strong passwordBest practices for improving password strength and ensuring secure passwords.
- Adding a profile photoInstructions for adding a profile photo to a member profile.
- Updating an email addressHow to update the email address on your member profile.
- Adding phone numbersInstructions for including a cell phone or home phone number on the website.
- Updating your member profile contact preferencesHow to adjust your member profile contact preferences and a description of each option available.
- Update your member profile privacy preferencesHow to adjust your member profile privacy settings.
- Communications archiveWhere to find communications sent to you from the website.
- Types of membersOverview of the types of members that can be added to an account.
- Deleting a memberFind out what does and doesn't get deleted, along with other side effects.
- About importing membersInstructions for creating accounts for members.
- Inviting members to joinInstructions for inviting members to register for a new account.
- Why we notify members upon importing informationFind out why we email members after they've been imported.
- Granting other members administrative privilegesHow to add additional administrators on your website.
- About groupsHow to create and update groups.
- Admins updating member and account informationWhat admins can update on member profiles and accounts.
- Step down as administratorHow to step down from having administrative privileges on the website.