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Members & accounts
Members & accounts
+3
29 articles in this collection
Written by
Wes Cossick,
Meredith Owens,
Britni Doyle
and 3 others
Account
About your account
Overview of where to log in, what settings are available, and where to find pending notifications.
Written by
Meredith Owens
Updated over a week ago
About account types
Learn more about account types and what they're used for.
Written by
Wes Cossick
Updated this week
Registering on your community website
Instructions on how members can register.
Written by
Meredith Owens
Updated yesterday
Register using a shared email account
A workaround for how to register the same email account for multiple people.
Written by
Britni Doyle
Updated over a week ago
Update your account privacy preferences
How to adjust your account privacy settings.
Written by
Meredith Owens
Updated over a week ago
Merging two accounts
How to merge two accounts together, and what it does.
Written by
Wes Cossick
Updated this week
Approving accounts
Approving newly registered accounts.
Written by
Meredith Owens
Updated yesterday
About suspending accounts
Overview of what it means to temporarily suspend an account.
Written by
Meredith Owens
Updated this week
Deleting an account
Find out what does and doesn't get deleted, along with other side effects.
Written by
Wes Cossick
Updated this week
How to delete your own account
Instructions for removing your info from your community website.
Written by
Wes Cossick
Updated over a week ago
Adding a member to an existing account
Instructions for adding multiple members to an account.
Written by
Britni Doyle
Updated over a week ago
How to delete a member on your account
Instructions for deleting a member on your account.
Written by
Meredith Owens
Updated over a week ago
Resetting your HOA Express account password
Instructions on how to reset the password for your user account.
Written by
Meredith Owens
Updated over a week ago
Member profile
Resetting a forgotten password on your website
Instructions on how to reset your password.
Written by
Cass Grubb
Updated over a week ago
Creating a strong password
Best practices for improving password strength and ensuring secure passwords.
Written by
Meredith Owens
Updated over a week ago
Adding a profile photo
Instructions for adding a profile photo to a member profile.
Written by
Meredith Owens
Updated over a week ago
Updating an email address
How to update the email address on your member profile.
Written by
Jennifer Meyer
Updated over a week ago
Updating your member profile contact preferences
How to adjust your member profile contact preferences and a description of each option available.
Written by
Jennifer Meyer
Updated this week
Update your member profile privacy preferences
How to adjust your member profile privacy settings.
Written by
Meredith Owens
Updated over a week ago
Communications archive
Where to find communications sent to you from the website.
Written by
Meredith Owens
Updated over a week ago
Members
Types of members
Overview of the types of members that can be added to an account.
Written by
Meredith Owens
Updated over a week ago
Deleting a member
Find out what does and doesn't get deleted, along with other side effects.
Written by
Wes Cossick
Updated this week
About importing members
Instructions for creating accounts for members.
Written by
Meredith Owens
Updated this week
Inviting members to join
Instructions for inviting members to register for a new account.
Written by
Jaden Urdiales
Updated yesterday
Why we notify members upon importing information
Find out why we email members after they've been imported.
Written by
Meredith Owens
Updated over a week ago
Granting other members administrative privileges
How to add additional administrators on your website.
Written by
Meredith Owens
Updated this week
About groups
How to create and update groups.
Written by
Meredith Owens
Updated this week
Admins updating member and account information
What admins can update on member profiles and accounts.
Written by
Wes Cossick
Updated this week
Step down as administrator
How to step down from having administrative privileges on the website.
Written by
Meredith Owens
Updated over a week ago