Members & accounts

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29 articles in this collection
Written by Wes Cossick, Angela Hill, Meredith Owens and 3 others

Account

About your account

Overview of where to log in, what settings are available, and where to find pending notifications.

Written by Meredith Owens
Updated over a week ago

About account types

Learn more about account types and what they're used for.

Written by Wes Cossick
Updated over a week ago

Registering on your community website

Instructions on how members can register.

Written by Angela Hill
Updated over a week ago

Register using a shared email account

A workaround for how to register the same email account for multiple people.

Written by Britni Doyle
Updated over a week ago

Update your account privacy preferences

How to adjust your account privacy settings.

Written by Meredith Owens
Updated over a week ago

Merging two accounts

How to merge two accounts together, and what it does.

Written by Wes Cossick
Updated over a week ago

Approving accounts

Approving newly registered accounts.

Written by Meredith Owens
Updated over a week ago

About suspending accounts

Overview of what it means to temporarily suspend an account.

Written by Meredith Owens
Updated over a week ago

Deleting an account

Find out what does and doesn't get deleted, along with other side effects.

Written by Wes Cossick
Updated over a week ago

How to delete your own account

Instructions for removing your info from your community website.

Written by Wes Cossick
Updated over a week ago

Adding a member to an existing account

Instructions for adding multiple members to an account.

Written by Britni Doyle
Updated over a week ago

How to delete a member on your account

Instructions for deleting a member on your account.

Written by Meredith Owens
Updated over a week ago

Resetting your HOA Express account password

Instructions on how to reset the password for your user account.

Written by Meredith Owens
Updated over a week ago

Member profile

Resetting a forgotten password on your website

Instructions on how to reset your password.

Written by Cass Grubb
Updated over a week ago

Creating a strong password

Best practices for improving password strength and ensuring secure passwords.

Written by Meredith Owens
Updated over a week ago

Adding a profile photo

Instructions for adding a profile photo to a member profile.

Written by Meredith Owens
Updated over a week ago

Updating an email address

How to update the email address on your member profile.

Written by Jennifer Meyer
Updated over a week ago

Updating your member profile contact preferences

How to adjust your member profile contact preferences and a description of each option available.

Written by Jennifer Meyer
Updated over a week ago

Update your member profile privacy preferences

How to adjust your member profile privacy settings.

Written by Meredith Owens
Updated over a week ago

Communications archive

Where to find communications sent to you from the website.

Written by Meredith Owens
Updated over a week ago

Members

Types of members

Overview of the types of members that can be added to an account.

Written by Meredith Owens
Updated over a week ago

Deleting a member

Find out what does and doesn't get deleted, along with other side effects.

Written by Wes Cossick
Updated over a week ago

About importing members

Instructions for creating accounts for members.

Written by Meredith Owens
Updated over a week ago

Inviting members to join

Instructions for inviting members to register for a new account.

Written by Angela Hill
Updated over a week ago

Why we notify members upon importing information

Find out why we email members after they've been imported.

Written by Meredith Owens
Updated over a week ago

Granting other members administrative privileges

How to add additional administrators on your website.

Written by Meredith Owens
Updated over a week ago

About groups

How to create and update groups.

Written by Angela Hill
Updated over a week ago

Admins updating member and account information

What admins can update on member profiles and accounts.

Written by Wes Cossick
Updated over a week ago

Step down as administrator

How to step down from having administrative privileges on the website.

Written by Meredith Owens
Updated over a week ago