HOA Express

Meredith Owens

Wes Cossick

Jennifer Meyer

Members & accounts

Overview of where to log in, what settings are available, and where to find pending notifications.

About your account

Learn more about account types and what they're used for.

About account types

Instructions on how members can register.

Registering on your community website

A workaround for how to register the same email account for multiple people.

Register using a shared email account

How to adjust your account privacy settings.

Update your account privacy preferences

How to merge two accounts together, and what it does.

Merging two accounts

Approving accounts

Overview of what it means to temporarily suspend an account.

About suspending accounts

Find out what does and doesn't get deleted, along with other side effects.

Deleting an account

Instructions for removing your info from your community website.

How to delete your own account

Instructions for adding multiple members to an account.

Adding a member to an existing account

Instructions for deleting a member on your account.

How to delete a member on your account

Instructions on how to reset the password for your user account.

Resetting your HOA Express account password

Account

Instructions on how to reset your password.

Resetting a forgotten password on your website

Best practices for improving password strength and ensuring secure passwords.

Creating a strong password

Instructions for adding a profile photo to a member profile.

Adding a profile photo

How to update the email address on your member profile.

Updating an email address

How to adjust your member profile contact preferences and a description of each option available.

Updating your member profile contact preferences

How to adjust your member profile privacy settings.

Update your member profile privacy preferences

Where to find communications sent to you from the website.

Communications archive

Member profile

Overview of the types of members that can be added to an account.

Types of members

Deleting a member

Instructions for creating accounts for members.

About importing members

Instructions for inviting members to register for a new account.

Inviting members to join

Find out why we email members after they've been imported.

Why we notify members upon importing information

How to add additional administrators on your website.

Granting other members administrative privileges

About groups

What admins can update on member profiles and accounts.

Admins updating member and account information

How to step down from having administrative privileges on the website.

Step down as administrator

Jaden Urdiales

Members

Changelog

System status

About us

Blog

Share an idea

Report a bug

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company

Tickets portal

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