Whether you're moving to a new home, need to add an additional property, or simply correcting a typo, it's important to ensure your account's address is accurate and up to date. Having the correct address on file helps your community stay organized, ensures mailings are delivered correctly, and supports accurate recordkeeping.
In this article, you’ll find instructions for both administrators and members making this change.
Administrators
As an administrator with the “members” privilege, you have the ability to update the address(es) associated with any account in your community. To make a correction to an existing address or add a new address to the account, follow these steps:
Visit the “Account view” under the “Members” section in the Admin Portal.
Locate the account whose address needs to be updated and click the “Action” button.
From the drop-down menu, select “Manage addresses.”
On the next page, click the pencil icon to edit the address or click the “Add address” button to enter a new property.
Members
You can update the address information on your account by first logging into the community website. Here, click on your name in the upper-right-hand corner and select "Account settings" from the drop-down menu.
Under the “Addresses” tab, click the pencil icon to edit the existing address or select “Add new address” to add a new address to your account.
