Whether you're moving to a new home or simply correcting a typo, it's important to ensure your account's address is accurate and up to date. Having the correct address on file helps your community stay organized, ensures mailings are delivered correctly, and supports accurate recordkeeping. In this article, you’ll find instructions for both administrators and members making this change.
Administrators
As an administrator with the “members” privilege, you have the ability to update the address(es) associated with any account in your community. To make a correction to an existing address or add a new address to the account, follow these steps:
Visit the “Account view” under the “Members” section in the Admin Portal.
Locate the account whose address needs to be updated and click the “Action” button.
From the drop-down menu, select “Manage addresses.”
On the next page, you can click the pencil icon to edit the address or click the “Add address” button to enter those details.
Members
If you’ve recently moved or noticed an error in your listed address, you can update this information directly from your account! To manage your account’s address(es), log in to your community’s website, and click your name in the upper-right-hand corner. From the drop-down menu, select “Account settings.”
Under the “Addresses” tab, click the pencil icon to edit the existing address or select “Add new address” to add a new address to your account.