HOA Express

About online payments

Learn more about online payments fees and how they're calculated.

About online payment fees

How to set up the online payments feature.

Setting up online payments

Creating online payment options

Overview of the options available for managing online payment options.

Managing online payment options

How to announce an available payment option via blast email.

Announcing payment options

Where members can find and make payments.

How to pay an available payment option

Instructions for adding a page to your website that directs members where to view an available online payment.

Add a link page for online payment options

Information about online payment balances and bank deposits.

Online payment balances and deposits

Where members can find information on past online payments.

Online payment history

Verifying bank accounts

Overview of why we need to collect information from the directors of a community.

Collecting information about directors

Instructions on changing who the designated representative is for the online payments feature.

Updating the designated representative

Overview of refunding online payment transactions.

Refunding online payments

What is a chargeback?

Instructions for sending an automatic summary email of online payments made recently.

Online payment summary emails

Meredith Owens

Jennifer Meyer

Jaden Urdiales

Online payments

Changelog

System status

About us

Blog

Share an idea

Report a bug

Find answers and get help from Intercom Support and Community Experts

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