Communications
9 articles in this collection
Written by Angela Hill and Meredith Owens
Written by Angela Hill and Meredith Owens
Text message credits
How text message credits are calculated for blast texts.
Written by Meredith Owens
Updated over a week ago
Updated over a week ago
About automated letter mailing
Pricing and instructions for sending mailed letters through our service.
Written by Angela Hill
Updated over a week ago
Updated over a week ago
Attaching multiple files to a blast email
Instructions for adding files to a blast email.
Written by Meredith Owens
Updated over a week ago
Updated over a week ago
Viewing the "Detailed Send Log"
Where to view details for communications sent from the website.
Written by Angela Hill
Updated over a week ago
Updated over a week ago
Communication statuses
Explanation of the sending statuses for emails, text messages, and mailed letters.
Written by Meredith Owens
Updated over a week ago
Updated over a week ago
About What's Happening emails
An overview of what this email includes and how to manage its frequency.
Written by Meredith Owens
Updated over a week ago
Updated over a week ago
Updating the What's Happening email sending frequency
Instructions for updating how often you'd like the What's Happening emails to go out.
Written by Meredith Owens
Updated over a week ago
Updated over a week ago
What is a dropped message?
Explanation of what a dropped message means and how to diagnose it.
Written by Meredith Owens
Updated over a week ago
Updated over a week ago
About the email auditor tool
How the email auditor works and what's used for.
Written by Angela Hill
Updated over a week ago
Updated over a week ago