When subscribing to the deluxe plan, you would have selected the subscription size that fit your community's needs. However, if your community wants to register more members than the current size threshold accommodates, or would like more email accounts or text message credits, you can easily increase your subscription size!

Alternatively, if you'd like to decrease your community's subscription size due to having merged or deleted accounts, which could place you at a lower threshold, you can also follow the steps below to make that change.

First, visit the "Billing" page in the "Settings" section in the Admin Portal. In the second box, you'll see the number of approved accounts currently on your website vs. your community's subscribed size. To update this, click the "Change size" button.

On the next page, choose whether to increase or decrease your community's subscription size. More information about how to determine the best subscription size for your community is provided here: Selecting a subscription size.

Next, you'll select when you'd like that change to take effect. If you've chosen to increase your subscription size, you'll have the option for this change to take effect at the next renewal, or you can make a prorated payment for that change to take effect immediately. However, if you've chosen to decrease your community's subscription size, you can only select for that change to take effect at the next renewal.

Lastly, click the "Change" button!