All Collections
Canceling your website subscription
Canceling your website subscription

Instructions for canceling a subscription to the deluxe plan.

Jaden Urdiales avatar
Written by Jaden Urdiales
Updated over a week ago

If you would like to cancel your website subscription to the deluxe plan and be downgraded to the free plan, you will need to follow the steps listed below.


First, visit the "Billing" page in the "Settings" section of the Admin Portal. Here, under the renewal date box, click the red "Cancel subscription" button.

On the next page, fill out the prompts and click on the red "Cancel subscription" button.

Once you've canceled your subscription, and after any remaining time your community has paid for on the deluxe plan runs out, your community's website will be downgraded to the free plan.

You will always be able to re-subscribe to the deluxe plan at any time by visiting the "Billing" page in the "Settings" section of the Admin Portal. Here, an informational notice will appear with a link to resubscribe. On the next page, enter your payment information.

Did this answer your question?