Transferring domain management to your community

How to transfer domain management away from HOA Express.

Meredith Owens avatar
Written by Meredith Owens
Updated over a week ago

If your domain is currently managed by HOA Express, and it's been more than 60 days since it was registered, you can select to transfer the domain's management to your community. From there, you can choose to host that domain using another domain registrar.

How-to

  1. To initiate the transfer process, visit the "Domains" page in the Admin Portal's "Settings" section.

  2. Here, click the "Start a transfer out" button at the top of the page.

  3. On the next page, enter your domain in the "Domain name" field.

  4. Lastly, press the "Submit." button.

Afterward, you'll receive an email informing you the domain has been unlocked and is now available to be transferred to another domain registrar. A transfer authorization code will also be included, which you'll need to provide to the new domain registrar.

Once you've set up your domain with the new registrar, you can continue using it on your website or remove it by clicking the trashcan icon under the "Remove" column on the "Domains" page. Once removed, your website will still be accessible by its temporary address (e.g., examplehoa.communitysite.com)!

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