Communities in the United States may subscribe with a bank account in addition to subscribing with a card or mailing a check.ย
This option is available when subscribing to a paid plan or updating your payment method on the "Billing" page under the "Settings" section in the Admin Portal.
Bank account verification
Before a bank account can be used for payments, it must be verified. Once you have added your bank account, two microdeposits will be deposited into that bank account. By providing those two amounts back to us, we can verify that you have access to the account.
First, return to the "Billing" page and click the "Verify" button under the payment method section.
On the next page, enter the two microdeposits placed in your bank account. Once submitted and verified, your bank account will be verified and ready to use.
Upcoming payment reminder
14 days prior to your next scheduled payment, administrators with the "billing" privilege will receive an email reminding them of the upcoming payment.
Payment timeline
Our system will automatically initiate bank account payments on the scheduled payment date. These payments generally take 1-2 business days to reflect in your community's bank account and 3-5 business days to fully process and post to the "Billing" page. During this time, your website will not be affected.