In addition to subscribing with a card or mailing in a check, communities located in the United States may also subscribe with a bank account.
You'll see this option listed when subscribing to the deluxe plan or when updating your payment method on the "Billing" page in the "Settings" section of the Admin Portal.
Bank account verification
Before a bank account can be used for payments, it will need to be verified. Once you have added your bank account, two microdeposits will be deposited into that bank account. By providing those two amounts back to us, we can verify you have access to the account.
First, return to the "Billing" page and click the "Verify" button under the payment method section.
On the next page, enter the two microdeposits that were placed in your bank account. Once submitted and verified, your bank account will be verified and ready to use.
Upcoming payment reminder
14 days prior to your next scheduled payment, administrators with the "billing" privilege will receive an email reminding them of the upcoming payment.
Our system will automatically initiate bank account payments on the scheduled payment date. These payments generally take 1-2 business days for the payment to be reflected on your community's bank account, and 3-5 business days to fully process and post to the "Billing" page. During this time, your website will not be affected.