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Domain vs. temporary address
Domain vs. temporary address

Overview of the differences between a custom domain and a temporary address.

Meredith Owens avatar
Written by Meredith Owens
Updated over 6 months ago

Every community website has a temporary website address associated with it, and many communities also have a custom domain.

Temporary address

A temporary address includes .communitysite.com at the end and is less memorable than a custom domain. Websites on a free trial or the free plan will be accessible from their temporary address.

You can update the temporary address at any time by visiting the "Domains" page in the "Settings" section in the Admin Portal. Here, click on the "Change" button to change the temporary address.

Custom domain

Custom domains are shorter, easier to remember, and useful for creating custom email accounts. To set up a custom domain for your website, your community must have an active subscription to the deluxe plan. Once that condition is met, you'll be able to set one up by following the steps in this article: How to set up a domain.

After the custom domain is successfully set up, the temporary address will still be active and available on the website. Therefore, if you have this bookmarked on your browser or saved elsewhere, you can still use the temporary address to visit your website! We keep this as a backup so that in the event there is ever an issue with the custom domain, you'll still have a way to access your website.

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