Leaving for vacation or planning to be out of reach for a day or two? We've got you covered! Set up an automatic out of office message with your community-branded email account.


  1. Log into the webmail interface and click the settings icon (looks like a gear) located in the bottom left-hand corner of your screen.
  2. Select the "Filters" option on the left. Then, select "Add a Filter."
  3. Fill in the name you would like to assign the filter, such as "Out of Office" or "Auto-reply." By default, "All incoming messages" will be added as a condition. If you need to tailor this to something else, you can add specific conditions by clicking the "Add a Condition" button.
  4. Add the type of action you would like to initiate once the condition has been met. For an auto-response, select "Vacation message" from the list of options in the drop-down menu. With this option, there is a time limit that you must set for the rule to remain in effect.
  5. From there, you can customize the subject line and message that senders will receive. When finished, click "Done." 
  6. Lastly, save your changes to the server.

Note: In the example below, the option called "Don't stop processing rules" is selected. This should be used when you have several filters/rules set up that should continue to work in conjunction with this new one.

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