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Setting up an auto-response

How to set up an auto reply in webmail.

Jennifer Meyer avatar
Written by Jennifer Meyer
Updated over a week ago

Leaving for vacation or planning to be out of reach for a day or two? We've got you covered! Set up an automatic out-of-office message with your community-branded email account.


  1. First, log into the webmail portal and click the gear icon in the lower left-hand corner to access your settings.

  2. Under the “Mail” header in the left-hand menu, click on “Autoresponder."

  3. Next, click the toggle button next to "Enable autoresponder."

  4. Then, fill in the subject line and add the message you’d like to appear on the auto-response email.

  5. By default, the auto-response will be enabled indefinitely. To enable this for a set time, click the toggle next to “Enable date range” and add your desired dates and times.

  6. When finished, click the "Save" button in the upper-right-hand corner.

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