All Collections
Security
About the "Remember me" setting
About the "Remember me" setting

Overview of how our system handles the "Remember me" setting.

Meredith Owens avatar
Written by Meredith Owens
Updated over a week ago

When logging into your community's website or the Admin Portal, you'll see the option to check a "Remember me" setting. To determine if you'd like to check this option or not, keep reading!

Setting is checked

If when logging in, you check the "Remember me" setting, then you will remain logged in across browser sessions, until you manually log out.

Setting is not checked

When the "Remember me" setting is not checked, you will only remain logged in until your browser’s session ends. Each browser handles this a little differently, but most major browsers will end the session whenever the browser window closes. They may also end the session after a period of inactivity (usually about 30 days).

While we have several security measures in place to protect member data, if you are using a shared computer and are worried about someone else with ill intent also using it, we recommend you not check this setting and sign out manually to protect your user account.

Did this answer your question?