If you're transferring management of your domain to HOA Express, you'll need to complete a transfer process. To start that process, you'll need to make sure a few items are in order. Our interface will guide you through each of these prerequisites step-by-step to make sure your domain will transfer successfully. But just for reference, we've identified the major prerequisites below.
If a domain is in a locked state, it cannot be transferred. You'll need to unlock your domain before transferring the domain to our service.
Remove private registration
If a domain has private registration enabled (a service that hides your contact information from being publicly available), this will need to be removed before transferring. Transfers require approval from the publicly available "registrant contact" via email. If your information is not listed there, you won't receive this approval email and the domain transfer won't succeed.
Transfer authorization code
A transfer authorization code (also referred to as an EPP code or a domain's secret) is a code that prevents unauthorized transfers. It's usually a string of letters, numbers, and symbols about 10-25 characters long. You'll need this code to transfer a domain to our management. Your current domain registrar is the only one able to supply you with this code.
All of the above tasks are handled through your domain's current registrar (the company you purchased the domain from). Therefore, for instructions on how to complete these steps, it's best to contact your domain registrar's support team.