About account types

Learn more about account types and what they're used for.

Wes Cossick avatar
Written by Wes Cossick
Updated over a week ago

Account types help categorize accounts by how they relate to your community. An account typically represents a single, complete household; its type is generally something like "Homeowner," "Renter," "Lot owner," etc.

Each account type also imposes an address requirement. This helps customize the registration process based on what type of addresses you need from different types of accounts. The available address requirement choices are:

  • At least one address in your community

  • At least one address (not necessarily in your community)

  • Do not collect addresses

Using account types

Account types can also be used when restricting pages (shown below) or when sending communications, among other things.

Creating account types

Full administrators can create any number of custom account types to suit your community's needs. When creating a new account type, you'll want to keep the following in mind:

  • Account types should relate to an account as a whole. (Accounts typically represent households.)

  • Only one account type should apply to any given account.

  • An account's type should generally never need to change. 

Account types should not be confused with groups, which are much more flexible and designed to change over time.

How to create a new account type

  1. In the “Members" section of the Admin Portal, click on the “Settings" button.

  2. On the next page, select the "Account types" tab.

  3. Next, click the green "Add account type" button.

  4. Select a name (or create a custom name) and choose an address requirement.

  5. Lastly, click the green "Add" button.

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