All Collections
Miscellaneous
Deleting/disabling your community website
Deleting/disabling your community website

Instructions for deleting or disabling your website.

Meredith Owens avatar
Written by Meredith Owens
Updated over a week ago

We'd hate to see you go, but if you are an administrator with full privileges on a website, you can delete your website permanently or disable it temporarily.

Disable website

  1. In the “Settings” section of the Admin Portal, click on the “Miscellaneous” tab from the list of categories.

  2. On the next page, select the "Disable & delete" tab.

  3. Here, click the red “Disable x" button and confirm you'd like to take this action. Once disabled, no one will be able to access your website until it has been reactivated.

Reactivate 

Since disabling your website is only temporary, you will be able to reactivate your website at any point by logging into your account on the main HOA Express website

Once you've logged into your user account, click on the "Communities" tab from the menu at the top and find your community website. Next, click on the green "Reactivate Website" link underneath it.

This will bring up a screen where you'll want to confirm this action. To do so, click the green "Reactivate" button. 

Delete website

  1. To delete your website, visit the “Settings” section of the Admin Portal and click on the “Miscellaneous” tab from the list of categories.

  2. On the next page, select the "Disable & delete" tab.

  3. Here, click the red “Delete x" button and confirm you'd like to take this action. Once deleted, this will remove nearly all of the information from our system about your website and its content.

Did this answer your question?